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Releaf Clinics are now hiring, browse our available positions below.

Why Join Releaf?

Releaf is Australia’s first dedicated clinic and dispensary group, established in 2017 to streamline the consultation process for patients. By joining us, you’ll be part of a pioneering team offering a fully integrated healthcare service, including integrative medicine clinics, pharmacies, and retail dispensaries. Enjoy career growth in a leading healthcare environment, benefit from a supportive team culture, and contribute to making holistic medicine more accessible and effective.

Available Jobs

Reception - Part-time and Full-time

Are you an experienced Medical Receptionist who has a passion for holistic medicine? Do you have a knack for customer service? If so, Releaf Clinics wants you to join our team!

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Practice Manager - Full Time

The Practice Manager ensures smooth operations, focusing on financial performance, staff management, and optimising doctor schedules.

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Implementation Coordinator - Full-time

The Implementation Coordinator, will work closely with the Head of Implementation - HOI, assisting with various tasks involved in the setup and launch of new pharmacies & clinics.

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Medical Receptionist - Full-time

The Medical Receptionist manages appointments, handles inquiries, and supports clinic staff. Strong organisational skills, communication, and customer service are essential.

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Reception (Part-time and Full-time)

  • Melbourne - Prahran, St Kilda, South Melbourne & Mornington
  • Brisbane - West End
  • NSW - Wollongong, Marrickville, Glebe & Port Macquarie
Are you an experienced Medical Receptionist who has a passion for holistic medicine?  Do you have a knack for customer service? If so, Releaf Clinics wants you to join our team! Releaf Clinics is a leading provider of holistic medicine in Australia. We offer face-to-face and telehealth consultations to patients who are looking for natural and effective solutions for their health conditions. Reporting to the Practice Manager, this is a fantastic opportunity for a highly motivated and proactive individual to join a growing team with career development opportunities. As a Medical Receptionist at Releaf Clinics, you will be the first point of contact for our patients. 

You will be responsible for:

  • Welcoming and engaging patients in person and over the phone
  • Answering phone calls promptly and courteously
  • Scheduling, confirming, rescheduling and cancelling patient appointments using Helix (Medical Director), or other software platforms according to doctor availability and patient preferences
  • Providing information to new and current patients about our services, fees, policies, and procedures
  • Taking messages and relaying them to the relevant staff member or doctor
  • Updating patient records and accounts with accurate and current information
  • Processing payments and billing over the phone or in clinic
  • Handling phone inquiries or emergencies in a calm and professional manner
  • Collaborating with other receptionists and staff members to ensure smooth operations and patient satisfaction
 

To be successful in this role, you will need:

  • At least one year of experience as a Medical Receptionist or in a sales focused role
  • A strong work ethic, attention to detail and problem-solving skills
  • The ability to work under pressure, prioritise tasks and multitask effectively
  • The ability to work well in a team and independently
  • A willingness to learn and grow with the company
  • Experience working with medical software, such as Best Practice, Medical Director or Genie
  • Knowledge of Medicare, private health funds, and bulk billing procedures

What We Offer:

  • Competitive salary.
  • Opportunity for growth within a rapidly expanding business.
  • A dynamic work environment with a supportive team culture.

How to Apply?

Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role to hr@releafgroupltd.com

Apply

Practice Manager (Full-time)

  • Melbourne - Prahran, South Melbourne, Mornington & Bentleigh
  • NSW - Wollongong, Marrickville, Glebe & Port Macquarie
The Practice Manager at Releaf Clinic is responsible for overseeing the efficient operation of the clinic, with a particular focus on financial performance, staff management and optimising doctor rostering to maximise billable hours and revenue. This role involves ensuring the clinic meets its operational goals while maintaining the highest standards of patient care and regulatory compliance.
Key Responsibilities

Clinic Operations and Financial Management:

  • Oversee the day-to-day operations of the clinic, ensuring smooth patient flow, effective appointment scheduling, and delivery of services.
  • Manage the clinic’s financial performance by setting and monitoring budgets, controlling expenses, and ensuring profitability.
  • Implement strategies to increase billable doctor hours and overall clinic revenue, including optimising the utilisation of clinic resources and services.
  • Ensure accurate and timely billing processes, including management of Medicare and private health insurance claims.

Staff and Doctor Management:

  • Recruit, train, and manage all clinic staff, including administrative personnel and healthcare providers, ensuring a high level of performance and professionalism.
  • Develop and manage doctor rostering to maximise availability and billable hours, ensuring the clinic operates at full capacity.
  • Conduct regular staff performance evaluations and foster a culture of continuous improvement through ongoing professional development.
  • Ensure the clinic has adequate staffing levels to meet patient demand while managing labour costs effectively.

Patient Relations and Service Delivery:

  • Enhance patient satisfaction by ensuring a welcoming and efficient clinic environment, promptly addressing any patient concerns or feedback.
  • Oversee patient communication, including appointment reminders and follow-ups, while ensuring all patient records are handled in accordance with privacy regulations.
  • Implement patient education initiatives aligned with TGA guidelines to support informed decision-making regarding medicinal cannabis treatments.
Qualifications
  • Minimum of 2 years of experience in a healthcare management role, preferably in a clinic setting.
  • Strong financial management skills, including budgeting, financial reporting, and revenue optimisation.
  • Experience in managing staff and doctor rostering to maximise efficiency and profitability.
  • In-depth knowledge of Australian healthcare regulations, including TGA guidelines on medicinal cannabis.
  • Excellent communication and interpersonal skills, with a patient-centred approach to service delivery.

Desirable:

  • Experience working in or managing a clinic specialising in alternative or medicinal cannabis treatments.
  • Familiarity with the Australian healthcare system, including Medicare and private health insurance processes.

What We Offer:

  • Competitive salary.
  • Opportunity for growth within a rapidly expanding business.
  • A dynamic work environment with a supportive team culture.

Work Environment:

This role is based in a clinical environment with regular patient interaction. The Practice Manager may be required to attend meetings or training sessions outside standard business hours.

How to Apply?

Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role to hr@releafgroupltd.com

Apply

Implementation Coordinator (Full-time)

  • Melbourne - St Kilda
Releaf Group Ltd is a leader in franchising medicinal cannabis pharmacies and clinics across Australia. We aim to provide professional, compliant, and supportive environments for patients seeking therapeutic solutions. As we continue to expand, we are seeking an Implementation Coordinator to assist our Head of Implementation with the setup of new franchise locations. This role is crucial to ensure smooth, timely, and efficient operations.
 
As the Implementation Coordinator, you will work closely with the Head of Implementation – HOI, assisting with various tasks involved in the setup and launch of new pharmacies and clinics. This is a hands-on role that requires excellent multitasking, coordination, and communication skills. You will also act as a “go-to” person, supporting the final stages of project implementation by running errands, delivering supplies, and meeting with stakeholders to ensure the franchise location is ready for launch, enabling the HOI to move on to the next project.
Key Responsibilities
  • Assist the HOI with project coordination, ensuring all tasks are completed according to schedule.
  • Manage final touches of franchise setup, including assembling or delivering last-minute supplies and coordinating with tradespeople and be handy on the tools.
  • Perform on-the-ground tasks, such as running errands, delivering equipment, documents, and other materials to ensure the franchise is ready for launch.
  • Liaise with contractors, suppliers, and franchisees, ensuring seamless communication and delivery of goods or services.
  • Coordinate approvals and submission of architectural plans and ensure all fit-out stages comply with state pharmacy authority regulations.
  • Attend site visits to monitor progress and report on any issues or delays to the Implementation Director.
  • Support logistics for new store openings, including the setup of inventory, signage, and essential equipment.
  • Maintain clear communication with the franchisee and assist with handover documentation.
  • Facilitate meetings and ensure follow-up on key action items, including deliveries, installations, and contractor completion.
  • Track project milestones and update timelines regularly to ensure all stakeholders are aware of the progress.
  • Prepare and maintain project reports, documentation, and schedules.
Qualifications & Skills
  • Proven experience in project coordination, operations, or administration, preferably in retail, healthcare, or franchise environments.
  • Must have a valid driver’s license + reliable car and ability to travel between project locations as needed.
  • Strong organisational skills with the ability to juggle multiple tasks efficiently.
  • Excellent communication and interpersonal skills, with the ability to liaise with contractors, suppliers, and franchisees.
  • Ability to work under pressure and meet deadlines.
  • A hands-on, problem-solving approach with attention to detail.
  • Knowledge of pharmacy or healthcare operations is an advantage but not essential.

What We Offer:

  • Competitive salary.
  • Opportunity for growth within a rapidly expanding business.
  • A dynamic work environment with a supportive team culture.

How to Apply?

Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role to hr@releafgroupltd.com

Apply

Medical Receptionist (Full-time)

  • Melbourne - Multiple Locations
  • Brisbane - Multiple Locations

Releaf Clinics is a leading provider of personalised healthcare services, with a focus on medical cannabis treatments. We are dedicated to enhancing patient wellness through innovative care and a compassionate approach.

The Medical Receptionist is the first point of contact for patients and plays a vital role in ensuring smooth clinic operations. Responsibilities include managing patient appointments, handling inquiries, and providing administrative support to clinic staff. This role requires excellent organisational skills, strong communication abilities, and a commitment to providing exceptional customer service.

Key Responsibilities
  • Greet and assist patients in a professional and friendly manner.
  • Schedule and manage patient appointments.
  • Provide support to doctors and clinic staff with administrative tasks.
  • Ensure accurate data entry and patient record management.
  • Maintain patient confidentiality and uphold clinic policies.
Qualifications
  • Previous experience in a receptionist or healthcare role is preferred.
  • Strong organisational and communication skills.
  • Proficiency in using computer systems and medical software is an asset.

Working Hours:

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Occasional Saturday mornings as required

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth
  • Supportive and inclusive work environment

How to Apply?

Submit your resume and cover letter via our careers page or email gary@releafgroupltd.com Releaf Clinics is an equal opportunity employer and values diversity in the workplace.

Apply